RISE · Hazel Hub
Gmail
Inbox, drafts, and team correspondence.
Open → ScheduleCalendar
This week's meetings and deadlines.
Open → FilesDrive
Guest documents, reservation confirmations, and concierge files.
Open → DesignCanva
Social media images, event graphics, and visual content.
Open → DataGoogle Sheets
Reservation logs, occupancy trackers, and guest data.
Open → AIClaude
Guest communication drafting, recommendations, and concierge requests.
Open → DocumentsGoogle Docs
Guest letters, welcome notes, and service documents.
Open → MeetingsGoogle Meet
Virtual meetings and team check-ins.
Open → MessagingGuest messaging and team coordination.
Open →- Context — who I am, what data, what already exists.
- Role — what concierge perspective I want Claude to take.
- Task — the actual ask, in one clear sentence.
- Format — recommendation, welcome letter, memo, response.
- Constraints — tone, legal context, what to avoid.
- Did I review every section and every line — not skim?
- Can I send this to a guest or use it right now as-is?
- Does this save me time or make a guest's stay better?
- Refine the prompt — don't patch the output manually.
- Save the working prompt for future reuse.
Personal AI Roadmap — Hazel
From reactive concierge to proactive hospitality expert — using AI to respond faster, quote smarter, and deliver outstanding guest experiences at Kinkara.
Last reviewed: never.
1. Vision
Year-end goal
Expert Kinkara concierge — leveraging AI to respond to guests faster, produce professional quotes and contracts in minutes, and build systems that make every guest experience seamless and memorable.
In practice this means
- Use AI to draft quotes, event contracts, and guest communications in a fraction of the time
- Build reservation and event workflows that let me respond to guests within minutes, not hours
- Create social media content and marketing materials for Kinkara without starting from scratch every time
- Free up time from repetitive admin to focus on guest relationships and delivering memorable stays
2. Goals and Milestones — 30 / 90 / 180
Click a box to mark it complete. Progress saves automatically.
30 Days · by Oct 11, 2026
0/3- Create a quote template for special events — fill in the details and send pricing in minutes, no rebuilding from scratch
- Set up a social media image template where only the date and highlight change each week — stop recreating the same post from zero
- Use AI to generate a prioritized to-do list from emails and WhatsApp messages every morning — never miss a guest request
90 Days · by Dec 10, 2026
0/5- Save measurable time on daily admin — fewer hours on repetitive tasks, more time with guests
- Respond to guest inquiries faster — same-session replies for 90% of common requests using templates and AI drafts
- Handle restaurant and activity reservations with a single click — pre-built message templates sent in seconds
- Have a reliable daily checklist system — tasks from WhatsApp and email organized automatically, nothing slips through
- Produce fast, professional event price quotes — quotes ready in under 5 minutes from a structured template
180 Days · by Mar 10, 2027
0/6- Develop service standards for each Kinkara department — documented, consistent, easy to follow
- Draft formal contracts for incoming groups and events — AI-assisted, reviewed, ready to sign
- Use Google Drive content to auto-populate event quotes — rates, services, and packages pulled from existing files
- Master social media strategy — know the best times to post, the right formats, and build a content calendar
- Reorganize the Kinkara Google Drive so any team member can find what they need in under 2 minutes
- Create role handover documentation — clear enough that the next concierge can be fully operational in one week
3. Team Wins, Ideas & Success Stories
The live team feed — wins, ideas, and success stories from every Rise teammate. Anything posted here appears on your hub, the Team Hub, and every other personal hub within ~1 second.
4. Notes for AI development & enhancement
Drop ideas, requests, and bugs here as they come up. It will be used to update this page.